MRB Medical BVBA processes personal data in accordance with this privacy statement. For further information, questions or comments with regard to our privacy policy, please contact MRB Medical BVBA at

Processing objectives

MRB Medical BVBA collects and processes the personal data of customers for the purpose of customer and order management (e.g. customer administration, following up orders and/or deliveries, invoicing, monitoring solvency, profiling and sending marketing and personalised advertisements).

Legal ground(s) of the processing

Personal details are processed based on Article 6.1: (a) consent, (b) (necessary for the execution of an agreement), of the General Data Protection Regulation.

Insofar as the processing of personal data is based on Article 6.1(a) (consent), the client will always have the right to revoke its consent.

Transferring to third parties

If this is necessary for the purpose of achieving its set objectives, the customer’s personal data will be shared with other companies (of the MRB Medical BVBA group) within the European Economic Area that are directly affiliated with MRB Medical BVBA or any other partner of MRB Medical BVBA;

MRB Medical BVBA guarantees that these recipients will take all necessary technical and organisational measures for the protection of the personal data.

Retention period

Personal data processed for customer management purposes will be retained during the term needed to comply with statutory requirements (with regard to accountancy, for example).

Rights of access, rectification, deletion, restriction, objection and transferability of personal data

The customer will at all times be entitled to consult its/his/her personal data and to rectify these (or have these rectified) if they are incorrect or incomplete, to have this data deleted, to have the processing of this data restricted and to object to the processing of personal data concerning it/him/her based on Article 6.1 (e) or (f), including profiling based on these provisions.

Additionally, the customer has the right to be provided a copy of its/his/her personal data (in a structured, customary and machine-readable form) and to have this data transferred to another company. In order to exercise the above rights, the customer will be asked to:

-   independently adjust the settings of it/his/her customer account; and/or

-   send an email to the following email address:;

Direct marketing

The customer has the right to object, at no cost, to every form of processing of his/her/its personal data with a view to direct marketing.


The customer has the right to lodge a complaint with the Commission for the Protection of Privacy (Drukpersstraat 35, 1000 Brussels -

The use of “cookies”

During a visit to our website cookies can be placed on the hard disk of your computer. A cookie is a text fragment that can be placed in the browser of your computer or mobile device by the server of a website when you consult that website. Cookies cannot be used to identify people; they can only identify machines.

‘First-party cookies’ are technical cookies that are used by the website you visited. Their purpose is to enable the website to function optimally.

‘Third-party cookies’ are cookies that do not originate from the website itself, but from third parties (e.g. a marketing or advertising plug-in on the website).

You can adjust the settings of your internet browser so that it will block cookies, send you a warning when a cookie is installed, or ensure that cookies are removed from your hard disk afterwards.  You can do this by adjusting your browser settings (via the help function). Please take into account that certain graphic elements will not be displayed correctly, or that you may be unable to use certain applications.

By making use of our website you consent to our use of cookies.

Google Analytics

This website makes use of Google Analytics, a web analysis service offered by Google Inc. (“Google”). Google Analytics makes use of “cookies” (text fragments placed on your computer) to help the website analyse the way in which visitors use it. The information generated by the cookie about your use of the website (including your IP address) will be transferred to servers maintained by Google in the United States, where it will be stored. Google uses this information to keep a record of how you use the website, compile reports regarding website activity for website operators and to offer other services with regard to website activity and Internet use. Google may disclose this information to third parties if Google is obliged to do so by law, or insofar as those third parties process the information on Google’s behalf. Google will not combine your IP address with other data retained by Google. You can refuse the use of cookies by adjusting the relevant settings in your browser. We wish to point out, however, that you may in this case not be able to make use of all options offered by this website. By making use of this website you agree to the processing of the information by Google in the manner and for the purposes as described above.